Refund policy

Once you have received your products hopefully you will be happy with them! However if for some reason you are not totally satisfied please get in touch by email at info@katepercys.com and we’ll try our best to help find a solution. If for any reason you wish to return the products to us you can do this within 14 days of the order date. Please return the sealed products in their original packaging to Go Faster Food Ltd, 13-14 Orchard Street, Bristol BS1 5EH. Once we receive the returned products we will refund the price of the product or replace it on request. Return delivery charges will only be refunded if the product(s) are faulty or damaged or there has been an error in dispatch. Your statutory rights are not affected.

 

If you change your mind about an order you have the right to cancel it within 24 hours, in which case please get in touch by email info@katepercys.com. We can then cancel your order and issue you a full refund. If your order is already on its way we’ll ask you to wait till it’s arrived and then get in touch. Any refunds will be credited to the Paypal account or debit/credit card used for the original order.

Governing Law

The contract between you and Go Faster Food Ltd, under which you have made your purchases, shall be governed and interpreted in accordance with English Law. The English courts shall have jurisdiction to resolve any disputes between us. This does not affect your statutory rights.